Introduction
This Privacy Policy explains how esimroad ("we," "us," "our") collects, uses, and discloses information, including personal information, in connection with your use of our website (esimroad.com) and eSIM services.
Information We Collect
We collect two main categories of information:
Personal Information: This means data that can directly identify you, such as your name, email address, phone number, billing or mailing address, and payment details. We collect this information only when you voluntarily provide it to us—such as when you create an account, make a purchase, subscribe to our newsletter, or contact us using a form.
Non-Personal Information: This refers to information that cannot directly identify you, like browser type, device type, operating system, IP address, referral source, browsing activity, and usage statistics. This data is collected automatically using cookies and similar tracking technologies.
How We Use Information
The information we collect is used for the following purposes:
Operating and maintaining the website and delivering our services effectively
Processing your purchases and payments securely
Responding to your inquiries and fulfilling your requests
Sending you newsletters or marketing communications, only with your explicit consent
Personalizing your experience on the website and recommending content based on your browsing habits
Improving the website, user experience, and developing new features
Analyzing site usage to optimize services and for security monitoring
Complying with legal, regulatory, and contractual obligations
Sharing of Information
We may share your information with trusted third-party service providers (such as payment processors, hosting providers, email service providers, and analytics partners) who help operate the website and deliver services. These providers are contractually obligated to keep your information secure and use it only for the purposes disclosed.
We will never share your personal information with any third parties for marketing purposes without your explicit consent.
We may also disclose your information if required by law, regulation, or court order, or to protect the rights, property, or safety of esimroad and its users.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Afterward, we securely delete or anonymize your information unless a longer retention period is required or permitted by law.
Security Measures
We employ reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no website or internet transmission is ever completely secure.
Your Rights and Choices
Depending on the laws in your region, you may have the right to:
Access, correct, or delete the personal data we hold about you
Withdraw your consent for marketing communications at any time
Request a copy of your data in a portable format
To exercise these rights, please contact us at admin@esimroad.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on our website and updating the "Last Updated" date. Please review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at admin@esimroad.com.
This policy is provided as a general guide and may require adjustments to comply with local laws and reflect your website's unique data practices. We recommend consulting a legal professional to ensure your policy is fully compliant.